Refund & Cancellation

Policy Version: 2.1 | ToolsByPrabhat

⚠️ NO REFUND POLICY

Due to the digital nature of our assets and AI-processing costs, all transactions are final.

1. Digital Assets (Project Store)

For all source code, project ZIP files, and documentation purchased for BCA/MCA/Academic reference:

  • Once the payment is successful and the Download Link is generated or accessed, no refunds will be issued.
  • Digital goods are intangible and cannot be "returned." Please read the project description and view demos carefully before purchasing.

2. AI Processing Services

For AI Resume Building and AI BG-Remover tools:

  • Each generation consumes computational resources and API credits.
  • We do not offer refunds if you are dissatisfied with the AI's creative output or if you provided incorrect data/images for processing.

3. Payment Failures & Double Charges

In the event of a technical glitch where money is deducted from your account but the service is not activated:

  • Please contact us at [email protected] within 24 hours.
  • We will verify the transaction with our payment gateway (Razorpay/Stripe) and manually activate your purchase.

4. Cancellation

Since services are delivered instantly upon payment, there is no "window" for cancellation. Once you click 'Pay' and the transaction is authorized, the order is processed immediately.